JASCO Privacy Policy

Last Updated: 03/2025

Thank you for visiting this JASCO Incorporated website (the “Website”). Please note that use of this Website is subject to the Website Terms and Conditions (the “Terms”) accessible here: here: https://jascoinc.com/terms-and-conditions/. JASCO Incorporated and its parents, subsidiaries and affiliates (collectively, “JASCO,” “we” or “us”) understand that privacy and security are important to the people from whom we solicit information (“you” or “your”). This JASCO Privacy Policy (the “Privacy Policy”) outlines the ways we use and disclose information that we collect through online or mobile websites and applications, digital services owned, operated or offered by, on behalf of, or in conjunction with JASCO, and through email messages that we exchange with you, as well as other interactions you may have with us.

THE INFORMATION WE COLLECT

Personal Information

JASCO collects both personal and non-personal information in the course of its business activities. “Personal Information” is any factual or subjective information about an identifiable individual. Personal Information can directly or indirectly identify you as an individual and may include, but is not limited to, your name, email address, telephone number, postal address, online digital identifiers, your browser and device information, and information collected through digital tracking technologies. JASCO, and by extension our vendors, collects Personal Information from you through our website, and through our interactions with you.

On some pages you can make requests and register to receive materials. The types of Personal Information collected on these pages are:

Name
Physical address
Email address
Phone number
To the extent an account or order is placed through the Website, such information may include payment information and shipping information.
Any comments you make to us
Your purchase history

Cookies and Other Tracking Technologies

JASCO also passively collects Personal Information from the device you use to access our Website. This may be done through the use of cookies, as described below, web beacons, pixel tags and other similar technologies. This may include, but is not limited to, URL information, browser software information, your IP address, your device model, operating system, browser type, IP address, domain name, internet service provider, browsing history related to this Website, clickstream data, referring website address, connection speed, language settings, location, time-of-day and similar information. This data may be generated and collected automatically as part of standard operation of the Website. We use “cookies” to enhance and customize your use of the Website. Cookies are data files sent by us and stored directly on your device. Cookies allow us to collect information from your device. JASCO uses cookies which verify who you are so as to facilitate your navigation of the Website and to improve your user experience. However, these cookies contain hashed data so that no Personal Information can be discovered by third parties through their use. If you do not want information collected through the use of cookies, most web browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website. If you do not accept cookies, you may experience some inconvenience in your use of the Website.

We use Google Analytics on the Website to collect and analyze the information discussed above, and to engage in auditing, research or reporting. The information (including your IP address) collected will be disclosed to evaluate your use of the Website, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

THE WAY WE USE INFORMATION

JASCO uses your Personal Information in order to conduct its legitimate business activities which include, but are not limited to, fulfilling information and other requests, marketing, promotion, recruiting, internal research and reporting, providing and improving products and services, enforcing our Terms and personalizing content that you view on our Website. We use passively collected information to personalize features of the Website and otherwise to generally improve the content, design and navigation of the Website. To the extent permitted by applicable law, we may combine the various types of data and conduct marketing analyses. Such analyses and research may be conducted through third parties with whom we contract for such services. We do not share this information with third parties except to the extent necessary to complete that process. We use anonymized, aggregated information to better design our Website and perform market analyses but we will not disclose anything that could be used to identify you. We use the information you provide about yourself when placing an order only to complete that transaction and fulfill product orders.

JASCO will also use your Personal Information to better understand you, so that we can personalize our business transactions. JASCO uses the Personal Information you provide us to send you messages regarding our products and services including, but not limited to, physical and virtual newsletters and brochures. JASCO will also use your Personal Information to provide you with information and/or offers tailored to your interests, or to communicate with you directly. JASCO also uses your Personal Information to manage its contractual relationship with you, if such exists, by responding to your inquiries, providing technical support, processing payments and providing other support activities.

We use return email addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with third parties. If you order products or services through the Website, we may use your contact information to send you information regarding your order.

You can register with our Website if you would like to receive our newsletter as well as updates about our products and services. Information you submit on our Website will not be used for this purpose unless you fill out the applicable registration form.

Further, we never use or share the Personal Information provided to us online in ways unrelated to the purposes described above without also providing you with an opportunity to opt-out or otherwise prohibit such unrelated uses. We may provide Personal Information to service providers who act on our behalf and under our instructions (e.g. IT providers, credit card companies, card processors, credit rating agencies, product distributors or legal or financial advisors. We may provide Personal Information as required by applicable law to cooperate with law enforcement investigations or upon receipt of a court order or to courts or public authorities or to protect our legal rights. Service providers acting on our behalf shall be obliged to comply with this Privacy Policy and will only have access to your Personal Information as necessary to perform their legitimate business functions. When you use the Website, you are transferring information to the United States and to other countries where we operate the Website.

We may use third-party web analytics services (such as those of Google Analytics) on our Website to collect and analyze the information discussed above, and to engage in auditing, research, or reporting. The information (including your IP address) collected by various analytics technologies described in the “Cookies and Other Tracking Technologies” section will be disclosed to or collected directly by these service providers which use the information to evaluate your use of the Website, including by noting the third-party website from which you arrive, analyzing usage trends, assisting with fraud prevention, and providing certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

YOU MAY CONTROL DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and our mobile applications include a do-not-track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

THE WAY WE DISCLOSE INFORMATION

JASCO does not sell any Personal Information to third parties. We may, however, disclose Personal Information to our vendors, service providers, distributors and marketing partners in order to conduct our legitimate business activities. JASCO may also need to disclose your Personal Information as required by law or to protect its legal rights.

JASCO shares your Personal Information with its vendors, distributors and service providers (“Sub-Processors”) in order to conduct its legitimate business activities. These activities may include, but are not limited to, the provision of spectroscopy and chromatography products and services, and related infrastructure, customer service, email delivery, electronic commerce and other services we provide to our customers. JASCO may also share your Personal Information with its marketing partners, to permit them to send you marketing communications. Currently, JASCO’s partners include Shopify and Microsoft. JASCO will bind it Sub-Processors to contractual terms which are as protective of the Personal Information you provide us as those in this Privacy Policy, but JASCO is not responsible for any data which you provide to a Sub-Processor directly and we encourage you to review any terms or privacy policy information on any third-party website you visit or which is linked to from our Website.

JASCO shares your Personal Information with its affiliates for its legitimate business purposes and may disclose or transfer your Personal Information pursuant to a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.

It may become necessary for JASCO to share your Personal Information for legal reasons. These can include a need to comply with applicable law inside or outside the United States and/or to respond to requests from public and government authorities, including law enforcement authorities. JASCO may also need to disclose your Personal Information in order to enforce our Terms, participate in a judicial or regulatory proceeding or to protect and defend our rights or the rights of others. Finally, JASCO may need to disclose your Personal Information in order to prevent fraud, support auditing, compliance and corporate governance functions, or to protect the vital interests of a person.

THE LENGTH OF TIME WE RETAIN PERSONAL INFORMATION

Your Personal Information, and any other information we gather, may be held by JASCO indefinitely, or for as long as is necessary so that we may maintain a relationship with you, to protect ourselves against legal claims, or for record-keeping purposes.

You may request to review, correct, update, suppress, restrict or delete Personal Information that you have previously provided to us. If you would like to request information about how your Personal Information has been collected or disclosed, you may contact us by email. We will respond to your request consistent with applicable law.

If you request that we delete your Personal Information, JASCO will make reasonable attempts to delete all instances of your Personal Information in their entirety. To request such deletion, please contact customerservice@jascoinc.com.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of Personal Information, we have put in place appropriate commercially reasonable physical, electronic and operating procedures to safeguard and secure the information we collect online in accordance with general industry standards. While we use commercially reasonable security precautions we cannot guarantee against the loss, misuse, or alteration of your Personal Information, as no computer or transmission of data can ever be completely secure or error-free and you should not expect your information may be able to be kept private in all circumstances. JASCO cannot guarantee that unauthorized individuals will not obtain access to your Personal Information, and you provide us your Personal Information at your own risk.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can inquire about all your Personal Information that we collect online and maintain by contacting us using the contact information found on our Website. You can correct factual errors in your Personal Information by sending us a written request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

YOUR OPT-OUT RIGHTS

Though JASCO gathers and retains Personal Information as described above, you may opt out from receiving marketing emails from us by either following the opt-out instructions in those emails or by sending an opt-out request via email to: marketing@jascoinc.com.

You may also opt-out of receiving other types of communications from us, including but not limited to phone calls, texts and mailings by contacting us at: 1-800-333-5272.

JASCO will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related communications from us, we may still send messages to you pursuant to an existing business relationship which we may have with you.

INDIVIDUALS LOCATED IN THE EEA

If you are located in the European Economic Area (“EEA”), and you are sending us your Personal Information, you acknowledge and understand that it will be stored in the United States. Subject to limitations under local law, you may have additional rights with regard to your Personal Information including, but not limited to, (i) the right to access/change/delete it, (ii) the right to request a restriction on the way it is processed, (iii) the right to object to it being processed. You may lodge a complaint with the data protection authority in your country or region or where an alleged infringement of applicable data protection law occurs.

CALIFORNIA CONSUMER PRIVACY ACT

Under the California Consumer Privacy Act (“CCPA”), California residents have additional privacy rights available to them. These include the right to be notified at or before the point at which Personal Information is collected, the right to opt out of the sale of Personal Information, the right to request deletion of Personal Information, the right to receive copies of, or information about, the Personal Information we collect, the right to be free from discriminatory treatment for the exercise of the privacy rights conferred by the CCPA, and the right to receive information about financial incentives we may offer you, if any. California residents also have the right to designate an authorized agent to make a request under the CCPA on the resident’s behalf.

CONTACTING US

JASCO, is located at 28600 Mary’s Court, Easton, MD 21601. If you have any questions about this Privacy Policy, please contact us at the postal address above, or by phone at 1-800-333-5272 or via email at marketing@jascoinc.com.

CHANGES TO PRIVACY POLICY

JASCO reserves the right to change or amend this Privacy Policy from time to time in our sole discretion. When you visit the Website, in accordance with the Terms, your use of the Website you accept the then current terms of this Privacy Policy. We encourage you to review this Privacy Policy for updates from time to time.

TRADEMARKS

“Shopify” and “Microsoft” are the registered trademarks of Shopify, Inc. and Microsoft Corporation respectively and these companies are not affiliated with, nor do they sponsor or endorse JASCO Incorporated or its products.